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Knowledge base
General
FAQs
4
What is PULSE?
My company has committed to using NPS, but we're at a very early stage. Does Pulse make sense for us at this point?
Is PULSE a survey tool?
How is PULSE different from other products that calculate NPS?
Getting Started
4
Creating a Pulse Account
One Time Setup
What infrastructure requirements are needed on the customer premise to use Pulse?
What supports channels are available?
Pulse Knowledge Base
3
What is DataSense?
What is a Data Asset?
What data formats does Pulse accept?
Billing and Payments
2
How is Pulse billed?
Can I cancel my Pulse subscription? What are the terms of cancellation?
Data Security and Privacy
4
How does Pulse ensure data security and privacy?
Who can access my data?
What measures has Azure taken to ensure a high grade of security and data privacy protection?
What additional layers does PULSE have?
Help Desk Software
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