FAQs

The most commonly asked queries about Pulse.

What is PULSE?
PULSE is a tool that can help any customer centric organization develop actionable insights from their Net Promoter Score. PULSE leverages advanced text a...
Tue, 16 Aug, 2016 at 12:22 PM
My company has committed to using NPS, but we're at a very early stage. Does Pulse make sense for us at this point?
PULSE has been designed for organizations at all stages of maturity. The sooner an enterprise establishes processes for measuring, tracking and improvin...
Tue, 16 Aug, 2016 at 12:23 PM
Is PULSE a survey tool?
No. PULSE is not a survey tool. Infact, it picks up right from where survey tools end. Using the customer survey data PULSE build insights that can ...
Tue, 20 Jun, 2017 at 10:53 AM
How is PULSE different from other products that calculate NPS?
PULSE provides actionable NPS. What that means is, that in addition to the score, PULSE allows the user to examine NPS across different dimension...
Tue, 16 Aug, 2016 at 12:27 PM