PULSE is a tool that can help any customer centric organization develop actionable insights from their Net Promoter Score. PULSE leverages advanced text analytics over survey data and interaction data to identify the overall customer sentiment and key areas of promoters delights or detractors. PULSE guides an organization towards the next best course of action to improve the NPS.
What is PULSE? Print
Modified on: Tue, 16 Aug, 2016 at 12:22 PM
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